How Can We Help?
Find answers to common questions or reach out to our friendly team
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Delivery Questions
How much does delivery cost?
Delivery is completely FREE on all orders! No minimum order required. Whether you’re ordering $20 or $200 worth of products, you’ll never pay a delivery fee.
How fast will my order arrive?
All orders are delivered within
2 hours of your selected delivery time. When you checkout, you can choose a delivery window that works best for your schedule.
Pro Tip: Once your order is placed, you’ll receive a text message with a real-time tracking link so you can see exactly where your driver is!
What areas do you deliver to?
We offer
same-day delivery throughout British Columbia, with our fastest service in:
- Abbotsford (Home Base)
- Vancouver & Burnaby
- Surrey & Langley
- Delta
- Coquitlam & New Westminster
- Chilliwack & Mission
- And many more cities!
We also ship Canada-wide via Canada Post for customers outside our delivery zone.
Do you deliver to remote areas?
Yes, we ship to all Canadian provinces and territories! However, please note:
Remote Region Notice: Deliveries to Nunavut, Yukon, Northern Ontario, Northern Quebec, and Newfoundland are shipped with tracking only. Due to limited postal service in these areas, we cannot guarantee replacements for lost packages.
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Payment Questions
What payment methods do you accept?
We keep it simple with two easy payment options:
- 💵 Cash on Delivery – Pay your driver directly when your order arrives
- 📧 Interac e-Transfer – Send payment before or upon delivery
No credit cards, no complicated payment processors—just straightforward transactions.
When do I pay for my order?
Your order isn’t finalized until payment is received. For cash orders, you’ll pay the driver when they arrive. For e-transfers, your order will be processed as soon as the payment clears.
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Orders & Packaging
Is my order discreet?
Absolutely! Your privacy is our priority. Every order is:
- ✓ Packaged in plain, unmarked boxes or bags
- ✓ Sealed to prevent any odor
- ✓ Delivered by drivers in unmarked vehicles
- ✓ No mention of cannabis on any packaging
What if my package is lost or stolen?
We’ve got you covered! Every order includes full insurance. If your package is lost or stolen during shipping, we’ll replace it completely free of charge.
Please note: Once a package is marked as “Delivered” by the carrier, we cannot offer a replacement. We recommend being available to receive your package or having a secure delivery location.
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Products & Quality
Where do your products come from?
All of our cannabis products are 100% Canadian-sourced from trusted growers across British Columbia and Canada. We personally vet every supplier to ensure they meet our high standards for quality, potency, and safety.
Are your products tested?
Yes! We prioritize your safety. Our products come from suppliers who conduct lab testing for potency (THC/CBD levels) and contaminants. If you ever have questions about a specific product, just ask—we’re happy to provide more information.
What if I’m not satisfied with my order?
Your satisfaction is our priority. If there’s ever an issue with your order—wrong items, damaged products, or quality concerns—reach out to us right away at 236-332-4550. We’ll make it right!
Still Have Questions?
Our friendly team is here to help. Give us a call or text anytime!
📞 236-332-4550
